Comfort Assurance Program

CHECK IT and RELAX! No one likes unpleasant surprises, especially when it might mean costly repairs and untimely emergency service to get your heat back on, or your A/C running again. We understand these concerns at CTC, which is why we established our Comfort Assurance Program. This program offers you a choice of two plans, each ready to help protect your household from "surprises" by scheduling annual check-ups for your heating and cooling systems. Both options provide you with peace of mind all year long and significant savings whenever repairs are needed. Plus, you will gain a verified record of regular maintenance which is often required to fully qualify for protection under a manufacturer's warranty. Go ahead, select an option for your path to peace of mind and settle back in comfort -- tell CTC, "Yes, I want to check it and relax!"


Enrollment in the Primary CAP Plan is free! Simply contact the CTC office and let us know you want to schedule annual check-ups on your heating and/or cooling systems and enjoy immediate savings on all service/diagnostic calls -- including discounts on needed parts. Once you are on board, we will schedule your initial check-up and qualify that your equipment is in proper working order. This HVAC proactive maintenance plan is available for your home's qualified existing equipment, including furnaces, boilers, central air conditioning, and whole home humidifiers. (Terms and conditions apply.)


The Total Comfort Plan includes annual check-ups for your heating and cooling systems just like the Primary CAP Plan. Then by planning a low fixed pre-payment, you add total protection that acts like a "no deductible health insurance plan" for all of your qualified HVAC equipment – including parts and labor for routine maintenance and repair. If something goes wrong with your covered equipment, CTC will assign top priority to your call and provide needed repairs at no added cost to you — even if the visit qualifies as an after-hours emergency. The Total Comfort Plan is designed to give you complete peace of mind knowing you will never be faced with an expensive unexpected billing for covered HVAC service or repairs. What could be more assuring than knowing you are covered for it all with an affordable convenient monthly payment (as low as $17/month!) All it takes to get you started is a call to our CTC office to set up your initial check-up and get your selected heating and cooling equipment qualified. You can be worry free in total comfort when you "check it and relax!" (See the Comfort Assurance Program documents for applicable terms and conditions.)


Why is it important to have regular maintenance performed on your heating and cooling systems like that included in our Comfort Assurance Program plans? Well for starters, did you know that many heating and cooling equipment manufacturers specifically require homeowners to have provided qualified regular maintenance to be eligible for full protection under their normal limited warranty? It is also good to keep in mind that almost all HVAC manufacturer warranties cover PARTS ONLY and expire in 5-10 years, whereas well-maintained equipment statistically has a 15-20 year lifespan. Regular maintenance helps protect your warranty rights and wisely protects the longevity of the investment you make in quality heating and cooling equipment.


We all want to be careful with our money. When we have to pay for something, we try to spend wisely on things that give us the best value. When dealing with your home's heating and cooling decisions, nothing compares to protecting the comfort of the ones you love. A well-maintained furnace, boiler or air conditioner can provide many years of trouble free operation and comfort control for your home. However, we all realize that we are ultimately talking about a piece of equipment, and as age and technology advance, there comes a day to ask if it is time for a "new one."

When the cost of repairs, or your concerns for reliability or energy savings, cause you to consider a new heating or cooling system, let our team of Comfort Advisors help guide you through the options that best suit your home and your budget. Be sure to ask about the 100% financing options Condon Total Comfort can make available to qualifying applicants to help you decide when the time is right to step up to a more energy efficient furnace, boiler or air conditioner. Contact us any time you are considering a new heating or cooling system. From introduction to installation; from service call to satisfaction, at CTC, "your total comfort is our passion."

Get peace of mind today! Contact your Comfort Specialist at CTC to enroll in the Comfort Assurance Program plan that fits you best and start saving on your valuable planned maintenance immediately.


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