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- Commercial & Multifamily
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For more than 47 years, Condon Total Comfort (CTC) has been reliably providing quality heating and cooling services to communities in and around Ripon, WI. From the time Dennis Werch first joined the Condon Total Comfort family in 2002, to ultimately purchasing the company in September of 2014, his focus has been to earn the trust and confidence of every existing or potential customer, colleague, and vendor. Since taking on the responsibilities of leading the company, Dennis and Debra Werch have dedicated their efforts to seeking 100% customer satisfaction, while proactively creating a rewarding work environment for their family of employees.
CTC believes that being customer–driven is all about treating others the way we want to be treated: With careful respect. If you are within 60 miles of our home office in Ripon, Wisconsin, then you are our neighbor! From Fond du lac to Oshkosh, Appleton, Berlin, Green Lake, Montello, Markesan, Waupun, and every hometown road along the way, we want to be your heating and cooling specialist of choice. The Condon Total Comfort team has extensive experience and certifications in both residential and commercial heating and cooling systems. Our service commitment is reflected in the respect we have for each customer and our passion for providing the most positive experience possible.
TOP TECHNOLOGY IN THE FIELD
Equipped with smartphones and real-time interactive tablets, our Service Technicians can accomplish a variety of customer assistance tasks while in your home or business. The technology helps to quickly check on the availability of parts in stock, write an estimate, order replacement equipment and securely process your invoice using a credit card on the spot! Our goal is to provide you the best information for you to consider when deciding on your equipment repair or replacement options.
COMMITMENT TO COMMUNITY
Whether you live in Ripon, or close by in places like Brandon, Markesan or Rosendale, a commitment to community is always important. We are pleased to be part of supporting several great "giving back" opportunities near to our hearts and encourage everyone to do what they can to help us all pay it forward wherever we call home! Take a look here to see where we've been lending a hand.
SAME-DAY SERVICE GUARANTEE
We know that when your heating or air conditioning system fails, it can be a stressful event. That's why we promise to exceed our customers' expectations by offering our Same-Day Service Guarantee! Our "family" of experienced Comfort Advisors will answer your call the very same day to evaluate and repair your system, provided we have the part you need. As one of the few companies that services LP, Oil and Natural Gas Systems, we can make that promise with confidence. If you are enrolled in the all-inclusive Total Comfort Plan under our Comfort Assurance Program, you will never pay for covered repairs or added charges for emergency calls--even if you need help after normal business hours!
KNOWLEDGE IS YOUR FRIEND
Each of us within the CTC family is committed to providing you with all of the information you need to make the best decisions regarding energy savings and your family's comfort.
With all the improvements in efficiency, Energy Star® guidelines and energy rebate programs, it's essential that you understand what your options are for repair or replacement and the savings that may be available to you with rebates, discounts, and even lower utility bills in the future. We want you to be totally comfortable with your heating and cooling system solutions.